Drain Cleaning Automation
Drain cleaning is the workhorse service of any plumbing shop — high volume, low ticket on the basic snake-and-clear, but a major gateway to camera inspections, sewer-line work, and recurring jetting plans. The shops that turn drain calls into long-term customers run three workflows the snapshot ships by default.
Workflow 1 — same-day booking
Inbound drain call → AI receptionist captures location, severity (slow vs full back-up), and floor of the house → books the next available slot → ETA SMS. No phone tag, no “we’ll call you back.” Most drain shops we install for fill their next-day calendar within 48 hours of going live.
Workflow 2 — camera-inspection upsell
When the tech runs a camera, the snapshot:
- Auto-attaches the inspection video to the customer record
- Tags the customer “Camera Run · [date]”
- Triggers a 24-hour follow-up SMS with the video link
- If the tech flagged “recommended repair” — fires a sewer-line quote sequence
This converts roughly 1 in 4 camera inspections into a follow-up sewer-line job within 90 days.
Workflow 3 — recurring jetting plan
The maintenance plan engine ships with an “Annual Drain Jetting” template:
- $89 sign-up gets a one-time clean
- $39/mo enrolls for annual jetting + priority same-day service
- Auto-bills, auto-reminds 30/14/3 days before annual service
- Auto-rebooks the inspection and routes to the closest tech
A 200-customer recurring-jetting roster at $39/mo is $7,800/mo of pure recurring revenue.
What ships
- Same-day drain-call booking flow
- Camera-inspection auto-attachment + tagging
- 24-hour follow-up trigger with video link
- Annual jetting plan template (sign-up form, billing, reminders, rebook)
- Sewer-line quote sequence (gated on tech-flagged inspection)