Frequently Asked Questions
Everything plumbing contractors ask before buying — and after. Can't find what you're looking for? Send us a message.
Yes — this snapshot installs into a GoHighLevel sub-account. You'll need an active GHL account (Starter or Unlimited). Don't have one? Sign up for a 14-day trial at gohighlevel.com, or use our partner link for bonus tools. Our team installs the snapshot in your account within 1 business day.
Yes. The snapshot does not replace your FSM — it sits alongside it. Most shops keep ServiceTitan / Housecall Pro / Jobber for job costing, payroll, and field operations, and route inbound calls, AI receptionist, marketing, dispatch SMS, review automation, and maintenance-plan billing through the GHL snapshot. We wire the integrations during your 30 hours of dedicated support.
No. We install the entire snapshot for you — workflows, automations, templates, forms, the AI receptionist, and the dispatch logic. You then get 30 hours of dedicated human support that you can use any time within 15 days. Need ongoing GHL management beyond that? Our GHL VA plans start at $1,250/month.
Because the snapshot is refined from real plumbing installations, it already contains everything most operators need. If something specific to your shop is missing — a custom dispatcher handoff, a county-specific permit form, a commercial-GC onboarding — our team builds it for you during your 30 dedicated support hours, included free.
No. The $997 is a one-time payment for the snapshot, installation, and dedicated support. The only ongoing cost is your existing GoHighLevel subscription, which you pay directly to GHL.
Most plumbing shops start capturing booked jobs within the first 7 days. The AI receptionist alone typically captures 8–12 after-hours calls per week that would have gone to voicemail. Photo-backed quotes and the maintenance-plan engine add another revenue layer within the first month.
Residential plumbing, commercial plumbing, emergency / 24-7 dispatch, water heater services, drain cleaning, sewer line services, leak detection, and water softener installation. We tailor the workflows during your 30 hours of dedicated support.
Field service management platforms (ServiceTitan, Housecall Pro, Jobber) handle job costing, payroll, and on-site work orders. This snapshot handles everything around the shop: the AI receptionist, dispatch SMS, marketing funnels, review automation, maintenance-plan billing, financing, and commercial-PO invoicing. It runs alongside your FSM via webhooks, not against it.
Due to the digital nature of the product, all sales are final once the snapshot is delivered. See our Refund Policy for full details.
A2P 10DLC is the carrier registration required to send SMS messages from business numbers in the United States. Without it, your texts get filtered as spam. We file it for free on your behalf during installation — others charge $150 extra.
Yes. The AI receptionist only sends SMS to inbound callers who provided their number for the express purpose of service — a TCPA-friendly "established business relationship." STOP keywords are honored automatically. A2P 10DLC registration we wire up free during installation.
Our default messaging is conservative: STOP keyword honored, business hours documented, license number displayed in SMS signatures. State plumbing-board advertising rules vary; we adjust the templates to match your state during installation and recommend you review the final cadence with your attorney or compliance counsel.
The dispatch engine pulls live GPS from every truck (every 90 seconds), filters by required skill (gas / sewer / water heater / general), filters by current availability, and routes to the closest qualified, available truck. The tech taps "On the way" in the SMS, the customer gets a tracking link, and the dispatch board updates in real time.
Yes. Book a free 30-minute demo — we walk through the AI receptionist, dispatch flow, photo-quote builder, and maintenance plan engine live, in a sandbox GHL account, with your specific shop scenario.
Most shops have fully customized everything within the 15-day window. If you want ongoing GHL management — running workflows, building new funnels, adjusting the AI receptionist — our dedicated GHL VA plan starts at $1,250/month. You can also extend support on an hourly basis.